Terms of Service

1. What we do

XpeedCarry ("we", "us") connects customers with independent gaming professionals ("pros") who provide leveling, progression and carry services in third-party video games. We are an independent service provider and are not affiliated with, endorsed by, or sponsored by any game publisher, developer, or platform holder.

2. Eligibility

You must be old enough to enter a binding contract in your country and legally own the game account or platform account used for the order. You are responsible for confirming the service does not violate any agreement you have with a third party you are bound by.

3. Orders and payment

Orders are paid in full at checkout via Stripe before work begins. Prices shown at checkout (base service + selected options) are the final price for that configuration. We reserve the right to decline or cancel an order before work begins, in which case you will be refunded in full.

Self-Play orders are priced in part on your self-reported skill level and experience. If your pro determines during the order that your actual skill is significantly different from what was described, we may pause the order and offer you a revised price for the remaining work before continuing. You're free to accept the revised price or decline it. If you decline, we'll cancel the unstarted portion and refund it per our Refund Policy.

4. Game account risk

Many games' own terms of service restrict or prohibit boosting, account sharing, or third-party assistance. Using our services carries an inherent risk of action by the game publisher against your account (including suspension or ban), which is outside our control. By placing an order you acknowledge and accept this risk.

5. No outcome guarantee beyond the scope ordered

We guarantee delivery of the specific service scope you selected at checkout (e.g. the levels, missions, or milestones described). We do not guarantee any in-game outcome, ranking, or reward beyond what was explicitly described in your order.

6. Refunds and cancellations

See our Refund Policy for full details.

7. Account handling (Piloted orders)

If you choose a Piloted order, see our Account Handling Rules for how your credentials and account access are treated.

8. Conduct and account suspension

Everyone using XpeedCarry, clients and pros alike, is expected to follow our Community Guidelines, including treating support, pros, and clients with respect at all times. Accounts that violate this may be suspended, losing access to the entire platform, at our discretion.

9. Limitation of liability

To the maximum extent permitted by law, XpeedCarry's liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect, incidental, or consequential damages, including loss of account access or in-game progress caused by a third party (including the game publisher).

10. Contact

Questions about these terms? Reach us through our support chat.